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Create my letter →A New York campaign led by a 911 supervisorny911retirement.org
A voice for New York's 911 professionals
Stand with the people
behind every emergency.
Ask New York leaders to back a fair 25-year retirement plan for 911 workers. Make your own letter in less than two minutes.
Links open the official New York State Legislature pages.
They answer
the call.
THE REALITY UNDER TIER 6
Forty-five years of taking calls on the worst days of people's lives.
Under Tier 6, a dispatcher who starts at 18 usually waits until age 63 for a full retirement benefit. That is 45 years. They may retire sooner, but their benefit may be cut for life. We are asking New York to offer a fair 25-year option.
Check the Tier 6 rules on the state website ↗StartAge 18
Tier 6 full benefitAge 6345-year span
Proposed plan25 yearsof qualifying service
TURN SUPPORT INTO ACTION
Pick one action. If you can, do all three.
Every call and letter shows that New Yorkers care.
Make the call
Call the Governor's office at (518) 474-8390. Ask the Governor to support S.7635B and A.9162A.
Recruit one person
Send the campaign to one friend, coworker, family member, or first responder and ask them to act too.
CONTACT YOUR OWN LAWMAKERS
Your local voice matters.
Use the state tools to find your Senator and Assemblymember. Write one letter. Then send it to all three offices.
01Find my State SenatorOfficial NY Senate address lookup ↗02Find my AssemblymemberOfficial NY Assembly address lookup ↗03Create one personal letterCopy, personalize, and send it to each office ↓
Privacy note: Address searches occur on official New York State websites. This campaign does not receive or store your address.
THE LEGISLATION
A fair choice after 25 years of service.
These bills would let 911 workers join a 25-year retirement plan if they qualify. The plan would not start on its own. Each public employer would have to choose it.
Campaign status · The Senate and Assembly passed both bills · We are asking the Governor to sign them
Last checked August 12, 2026
S.7635B
Senator Christopher J. Ryan is the sponsor. The Senate page has the bill text, votes, and updates.
View official Senate record ↗A.9162A
This is the matching Assembly bill. The Assembly page shows the bill text, votes, and history.
View official Assembly record ↗This page uses plain language. The state bill pages are the official record.
01 — CREATE YOUR LETTER
Your voice.
Your letter.
Tell us who you are. We will make a letter you can read, change, and send.
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The letter is made on your device. We do not receive or save what you type.
WHY IT MATTERS
They may never stand at the scene. They still carry it home.
Dispatchers hear fear, violence, grief, and death in real time. They keep callers calm and send help. Then they answer the next call. Over many years, that stress can harm both mind and body.
Where these numbers come from +
A 2024 research review covered 7,759 call takers and dispatchers in nine countries. The numbers show risks tied to this work. They are not a diagnosis. Read the study ↗
WHY THIS IS PERSONAL
This campaign comes from service—and loss.
My small 911 center lost a dispatcher, coworker, and friend to suicide. That loss stays with me. It is one reason this work matters so much.
No one loss has only one cause. No single bill can stop every tragedy. But I have lived through trauma, too. I had to step back when years of stress became too much. Dispatchers carry other people's worst moments, often in silence. That strain can affect sleep, health, and family life.
I want to protect the next generation. A 25-year retirement option would honor this work. It would also give dispatchers a fair chance to finish a full career and still have time to heal and live well.
I want to help the people who help you.
— Casey Howe, New York 911 supervisor and campaign organizer
If this subject brings up difficult feelings:Call or text 988 for free, private crisis support in the United States, or chat online. If there is immediate danger, call 911.
ABOUT THE CAMPAIGN
911Built from real
911 experience.
Casey Howe is a New York 911 supervisor. Casey has worked full-time in emergency communications since 2009.
Casey's family has served the public for three generations in law enforcement. Casey was also a New York State EMT for more than 15 years, a volunteer firefighter, and an EMS leader for more than 10 years.
Years of 911, fire, and EMS work took a toll. Casey had to step back from some volunteer work. That experience now guides this campaign. The goal is simple: help New Yorkers understand 911 work and protect the next generation of dispatchers.
Since 2009Full-time emergency communications
15+ yearsNew York State EMT
10+ yearsVolunteer EMS agency leader
Firefighter IVolunteer fire service
Led by 911Built from real 911 work
For New YorkOpen to each eligible agency
Privacy firstWe do not collect your details
Independent campaignWe only list a group or public official as a supporter after they confirm it.
Campaign organizerCasey Howe
Email the campaign CAMPAIGN UPDATES
Follow the work.
We will post clear, dated updates here. You will always know what happened and what to do next.
More ways to take action
You can now contact the Governor, find your lawmakers, copy a ready-made message, and ask about supporting the campaign.
Clear campaign facts posted
This campaign is paid for by its organizer. It does not ask for donations or claim nonprofit status.
Legislation passed both houses
Supporters are urging the Governor to sign S.7635B / A.9162A. Official legislative records remain linked throughout the site.
STAND WITH 911 PROFESSIONALS
Add your organization's voice.
Does your group want to support this campaign? We welcome 911 centers, public safety groups, unions, local leaders, and elected officials. We will not post any name or statement without written permission.
Ask about supporting the campaign →This opens your email app. We do not use a public supporter list.COMMON QUESTIONS
Get clear answers.
These answers sum up the bills in plain language. The final law and each employer's choice will decide who can take part.
What would the bills do?+
They would create an optional 25-year retirement plan for eligible 911 workers. The benefit would be based on years of service and final average pay.
Who may qualify?+
The bills list dispatchers, call takers, 911 operators, communications officers, and similar public safety jobs. The official bill text has the full list and rules.
Would the plan be automatic?+
No. An eligible public employer would first have to choose to offer the plan.
Why focus on 911 workers?+
They handle life-or-death calls, send police, fire, and EMS help, and guide people in crisis. This work carries great stress and responsibility.
Does this website collect my information?+
No. The letter is generated in your browser. The campaign website does not receive or store the name, county, ZIP code, role, or letter you enter into the generator.
Is this a government website?+
No. This is an independent campaign led by a 911 supervisor. Support is never claimed unless it is clearly confirmed.
TRANSPARENCY & PRIVACY
Here to build support, not collect your data.
Your letter stays private
The letter is made in your browser. We do not receive or save what you type. Official government pages have their own privacy rules.
Independent and self-funded
The organizer pays for this campaign. We do not ask for donations. We are not a nonprofit or tax-exempt group. Support is never claimed unless it is confirmed.
Facts from official sources
Bill summaries link to official New York records. We may update this site as the bills move forward.
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